Terms of service

1. Overview. Munster ("we", "us", "our") is a sole proprietorship based in Illinois, United States. We operate this online store and its related content, features and services (the "Services"). The Services are powered by Shopify. By visiting the Services or placing an order, you agree to these Terms of Service and to our Privacy Policy, Refund Policy and Shipping Policy, which are part of these Terms. If you don't agree, please don't use the Services.

2. Eligibility and permitted use. You must be at least the age of majority in your state of residence to place an order, or have the permission of a parent or guardian who agrees to these Terms. You agree to provide accurate, current and complete information and to use the Services only for lawful, personal, non-commercial purposes.

3. Products and descriptions. We try to describe and display our products accurately, including size, materials and care information. Colors may look different depending on your screen, and measurements are approximate. Our plushies are collectible items recommended for ages 14+. They are not intended for babies, toddlers or young children. Our plushies are energy-drink-inspired collectible designs made by our supplier. Munster is a retailer and did not design or manufacture them. They are not affiliated with, licensed by or endorsed by any beverage company. We may change or discontinue products at any time.

4. Pricing and payment. Prices are listed in US dollars. Prices, discounts and promotions may change without notice, but the price you pay is the price shown at checkout when you place your order. Shipping charges and any applicable taxes are shown at checkout. Payment is processed through Shopify's checkout and its payment providers. You confirm that you're authorized to use the payment method you provide.

5. Orders and acceptance. Placing an order is an offer to buy. Your order is accepted when we confirm it or ship it. We may decline or cancel an order, for example because of suspected fraud, a pricing or product error, or unavailability. If we cancel an order after you've paid, we'll refund you in full. Orders are limited to 10 plushies per checkout. For bulk orders, contact goodsnexora@gmail.com.

6. Order cancellations and changes. You can't cancel or modify an order after it's placed. After delivery, you may request a return under our Refund Policy. If we can't ship within the time stated in our Shipping Policy, we'll offer you the option to cancel for a full refund. This section doesn't limit any rights you have under applicable law.

7. Shipping and delivery. We ship to addresses in the United States only. Delivery times are estimates, not guaranteed arrival dates. Shipping costs, delivery estimates and how we handle lost packages are described in our Shipping Policy.

8. Returns and refunds. Returns and refunds are handled under our Refund Policy, which includes free returns within 30 days after delivery for eligible orders.

9. Intellectual property. The content on the Services that we own (text, graphics, photos and site design) is protected by intellectual property laws. You may not copy, reproduce or use it commercially without our written permission. Third-party names and trademarks belong to their respective owners, and their appearance doesn't imply endorsement.

10. Third-party services and links. The Services use third-party providers, including Shopify, payment processors and shipping carriers, and may link to third-party websites. Their own terms and privacy policies apply to your use of them. We aren't responsible for third-party websites we don't control.

11. Relationship with Shopify. Munster is powered by Shopify, which enables us to provide the Services to you. Any sales and purchases you make in our store are made directly with Munster. Shopify is not responsible for any aspect of sales between you and Munster, including any injury, damage or loss resulting from purchased products.

12. Prohibited activities. You may not use the Services to break the law, infringe anyone's rights, submit false information or fraudulent orders, interfere with the Services' security or operation, upload malicious code, or scrape or collect data using automated tools without our permission. We may suspend access for violations.

13. Errors and inaccuracies. The Services may occasionally contain errors in descriptions, pricing, promotions, shipping charges or availability. We may correct errors and, where an order was placed at an incorrect price, cancel it and refund you in full.

14. Disclaimer of warranties. To the extent permitted by law, the Services are provided "as is" and "as available." This doesn't affect any warranties or rights that cannot be excluded under applicable law, including your rights for products that arrive damaged, defective or not as described.

15. Limitation of liability. To the extent permitted by law, Munster is not liable for indirect, incidental, special or consequential damages arising from your use of the Services. Our total liability for any claim relating to a product will not exceed the amount you paid for that product. Some states don't allow these limitations, so they may not apply to you.

16. Governing law. These Terms are governed by the laws of the State of Illinois and applicable US federal law, without regard to conflict-of-law rules. This doesn't remove any consumer protections you have under the laws of the state where you live.

17. Changes to these Terms. We may update these Terms from time to time. The version posted on this page applies to orders placed after it is posted.

18. Contact. Munster, Illinois, United States. Email: goodsnexora@gmail.com.